Covid-19 Coronavirus

Protecting Yourselves and Others

Save lives to stop the spread of coronavirus

At this essential time, it is important that everyone supports the advice being given by the government in order to look after one another and the NHS.  The latest information and coronavirus symptom checker is available on Symptoms of coronavirus (COVID-19) - NHS ( 

We ask for your help with increasing demand, so that we can prioritise patients who are unwell and have urgent medical needs. If you are worried you may have coronavirus, have a persistent cough or high temperature, please use the symptom checker link above first.  If you need other medical help, please check your symptoms on NHS111 or the NHS App. If you do need to contact the Surgery, please telephone us first and do not come to the Surgery.   A telephone consultation can be arranged and the clinician will decide if you need to be seen face-to-face.  For the time-being, we cannot offer a pre-booked face-to-face appointment or online appointment booking.  

If you get symptoms of a persistent cough or high temperature, or live with someone who has these symptoms, go to NHS111 Self-isolation.

To check if you are at severe high risk and should stay at home until further notice, go to NHS111 High Risk.

For people who are aged 70+ or have an underlying health problem and should be extra vigilent social distancing measures, go to Social Distancing advice for older or vulnerable patients

For advice about your employment, please discuss with your employer. For an Isolation Note for your employer, go to NHS111 Isolation Note.

To keep yourself well whilst you are at home, here are some top tips:

  • Stay in touch with family and friends over the phone or by video.
  • Talk to people in your household about how best to look after each other and respect each other’s space during this time.  
  • Keep to a routine - try to get up and get ready in the same way as normal, plan your day and keep to the same eating and sleeping schedules.  
  • Try to do some form of exercise at home, drink enough water and eat balanced meals.  
  • Avoid drugs, smoking and excessive alcohol.
  • Don’t stay glued to the news – limit your time to catching up with the latest updates.
  • Carry on doing the things you enjoy at home, e.g. gardening, reading, cooking, gaming, DIY or explore new home hobbies.
  • Avoid dangerous activities that could cause injuries. 
  • Enjoy some relaxation time during the day. 

Links to other help and support

Looking after your mental health and wellbeing during the coronavirus pandemic is important. Useful advice and tips can be found on Just Talk.

To register for local support and help, go to Communities First.

Want to volunteer to help others? Go to Communities First Volunteers.

Prescriptions and Medicines

Prescription requests should be made online.  If you are not yet registered for online requests, please download the NHS App and register directly to have access to your prescription requests.  You do not need to come to the Surgery.  In exceptional circumstances where it is not possible to do online requests, e.g. you do not have the technology or smart phone, requests will be accepted by telephone during the Covid isolation period.  

Collecting your prescription/medication

You will need to nominate a pharmacy from where you will be collecting your prescription.  Paper prescriptions can no longer be collected from the Surgery.  

Frequently Asked Questions

Can I have more medications than usual or can I order medication early?  

Just as the government has advised against stockpiling groceries, there is currently no need to order more medications than usual and so we will only be able to issue the usual amounts when they are needed.  

Are my medications safe to take if I have symptoms of coronavirus? 

Although we do not know everything about this virus, most medications are safe to take and important to do so.  It is currently advised to avoid Ibuprofen and non-steroidal anti-inflammatories if you have Coronavirus.

I have Asthma but am symptom-free, should I self-isolate or am I at risk? 

At the time of writing, everyone should stay at home with the exceptions as listed above.  It is important that you use your inhalers and medication as advised.  Well controlled asthma by itself is not considered high-risk and therefore, once the enforced stay at home period is lifted, it is not listed as a medical problem to self-isolate completely away from other people.  Asthma is, however, an underlying condition which may make you more vulnerable if you were to get coronavirus and, therefore, you should take social distancing measures to keep a distance of six feet from others.  

Will I be getting a rescue pack?                                    

Rescue packs are stand-by medications that are already organised for appropriate patients by the doctors. If you do not already have a rescue pack, then it is highly unlikely that this is appropriate for you. If you do already have a rescue pack, then please talk to a doctor before you start to take steroids.

Where is my letter saying I am a high-risk patient?

Coronavirus can make anybody seriously ill, but there are some people who are at severe higher risk. These include:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis, COPD or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens you immune system
  • are pregnant and have a serious heart condition