You cannot order a repeat prescription over the telephone.

Patients are able to order repeat prescriptions:

• Through Written Request: Send your repeat prescription form or written request by post or fax. You can also deliver it yourself when you are near the surgery.
• Online Services: It is also possible to request repeat prescriptions online. Please ask at the surgery for details on how to register for online booking. If you have already registered for this service please click on the following link at the top of this page.
• Through the pharmacy: The pharmacy holds onto the right hand side of the prescription and requests your repeat medication on your behalf. Remember to tell the pharmacy, every cycle, what you do and don’t need them to order by handing in the ticked list found on the right hand side of your previous repeat prescription to the pharmacy or at the practice
• Repeat dispensing through the pharmacy: If you or someone you care for uses the same medicines regularly, you may be able to benefit from using the NHS Electronic Repeat Dispensing (eRD) service.This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine. Click on the link below to download a leaflet.

Allow five working days for the prescription to be completed. If you would like it returned by post please enclose a stamped SAE.
Patients may arrange with their doctor to receive medication by a repeat prescription without seeing them. Medication can only be given in this way if it has been prescribed and agreed by the doctor beforehand.

If you have not had the prescription for a long time please make an appointment rather than requesting the medication.

If you request any item that is not on your repeat slip please allow five working days for the request to be completed.

Please note that this is at the doctor's discretion and you may be asked to make an appointment before the medication can be issued. It may help if you write a brief note to the doctor explaining why you need the medication.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 12-month prepayment certificate (PPC): £108.10
• 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.