Website Technical Difficulties Feedback Form

We aim to provide our patients with the best experience when using our website.

As with all IT systems, we would anticipate that patient may encounter some technical difficulties.

Please bear the following in mind when reporting issues with our website – The Midway Surgery website uses predefined templates and functionalities.  This means that we may have to rely on our support team to resolve the issue you are reporting.  In such cases we cannot commit to a resolution timeframe.  We will strive to resolve all issues as soon as technically and practically possible.

If this issue is preventing you from receiving the care you need, please contact the surgery on 01727 832125 during opening hours – 08:30am to 18:30pm

We would use the website banner to alert our patients to technical issues we are already aware of.  Pleaser take a look at the banner before submitting this form.

The team at Midway Surgery



Last Updated: 19/06/2023

  • Personal details

    We ask for your contact details so we can update you regarding your query/report, however you are not required to provide any details if you do not wish to.

    Date of Birth
    For example, 15 3 1984
  • Technology details

    Device used
    If you selected more than one device in the previous question, does the issue occur on all selected devices?
    Browser used
    Operating system
  • Details of the issue

    The more details you can provide the easier it wil be for us to investigate the issue.

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