Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please contact the surgery if you wish to make a suggestion or give feedback.

There is also a suggestion box in the waiting room where you can post your comments anonymously, or you can leave your name and contact number if you would like a response.  

All suggestions are detailed in the PPG quarterly newsletter.

a person standing in front of a window

Suggestions

Want to make a complaint?

a person looking at the camera

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please telephone surgery and the practice manager will deal with your concerns appropriately. 

Please see the practice complaint for further details.

Page last reviewed: 25 June 2026
Page created: 20 July 2021