Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please contact the surgery if you wish to make a suggestion or give feedback

 

Suggestions

Want to make a complaint?

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please telephone surgery and the practice manager will deal with your concerns appropriately. 

Please see the practice complaint leaflet for further details.

Complaints Leaflet 2022.doc